Effective Date: May 30, 2025
Rejoice Physiocare (“we,” “our,” or “us”) is committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://rejoicephysiocare.com or engage with our services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Health Information: Details related to your medical history, treatment plans, and health concerns, as provided by you.
- Appointment Details: Information regarding your scheduled appointments, treatment sessions, and preferences.
- Payment Information: Billing details, including credit card information and insurance details, if applicable.
- Website Usage Data: IP address, browser type, pages visited, and other analytical data collected through cookies and similar technologies.
2. How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To provide physiotherapy and related health services.
- Appointment Management: To schedule, confirm, and manage your appointments.
- Communication: To send you updates, reminders, and respond to inquiries.
- Billing and Payments: To process payments and manage insurance claims.
- Website Improvement: To analyze website usage and enhance user experience.
- Legal Compliance: To comply with legal obligations and protect our legal rights.
3. Consent
By providing your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
4. Disclosure of Your Information
We may disclose your personal information in the following circumstances:
- Service Providers: To third-party service providers who assist us in delivering our services, such as billing and IT support.
- Legal Requirements: When required by law or to respond to legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is entirely secure.
6. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Under PIPEDA, you have the right to:
- Access Your Information: Request access to the personal information we hold about you.
- Correct Your Information: Request corrections to any inaccurate or incomplete information.
- Withdraw Consent: Withdraw your consent to our use of your personal information.
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze website traffic. You can set your browser to refuse cookies or alert you when cookies are being sent.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Rejoice Physiocare
25 Kingsbridge Garden Circle, Unit 1 & 2, Mississauga, Ontario, L5R 4B1
Phone: +1 905-507-0888
Email: info(at)rejoicephysiocare(dot)com
This Privacy Policy is intended to comply with the requirements of PIPEDA and other applicable Canadian privacy laws.
